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When that didn’t happen it was promised to ship NLT 11/20; it didn’t happen.
It was finally shipped on 11/27 as I determined after calling Pella themselves.
I was hoping to have this resolved amicably but unless my out of pocket costs are covered, I’ll be seeing you in small claims court.
It took some effort, on my part, to get it installed (had to contact the store manager).I decided to proceed because Lowe’s and its installers have always done excellent work before.I have spent in excess of ,000 at that store, #1651.At no time did they ever say the cabinets were not level and would need to be addressed.The original countertop and tile work was perfectly level.